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Golf Operations Manager - Details Hospitality, Sports, Leisure - Ragusa

About the job

DETAILS – Hospitality, Sports & Leisure is the platform responsible for managing Arrow Global’s Hospitality, Sports & Leisure assets in Portugal. It currently oversees several hotel units located in Vilamoura, Carvoeiro, Lagos, Albufeira and Madeira, as well as the largest golf portfolio in Portugal, including the golf courses in Vilamoura, PGA Aroeira Lisboa, Palmares and Vale Pisão. Internationally, DETAILS also manages two golf courses in Sicily, integrated within the Costa Ragusa destination. In addition, it is responsible for the management of the Vilamoura Equestrian Centre.

The Golf Operations Manager is responsible for the smooth and efficient daily operation of the golf facility, ensuring an outstanding guest experience and the achievement of operational and financial objectives. The role works closely with the management team to enhance service standards and support the overall success and development of the venue.

Key Responsibilities:

Oversee daily golf operations, including the driving range, pro shop, and cart fleet
Ensure high-quality course conditions in coordination with the groundskeeping team
Supervise, train, and develop golf operations staff, including scheduling and performance management
Ensure excellent guest and member experience, including tee time management, check-ins, and issue resolution
Plan and coordinate golf events, working with sales and marketing to drive participation
Manage inventory, retail operations, and equipment procurement
Ensure compliance with health, safety, and environmental standards
Prepare operational and financial reports
Support the setup of operational procedures and systems (front office, retail, caddie services, booking systems, player services)
Participate in recruitment and training of the golf operations team
Support the General Manager in commercial and operational initiatives
Represent the venue at international golf fairs and industry events, when required

Key Qualifications:

Bachelor’s degree in Business Administration, Hospitality Management, or related field (preferred)
3–5 years of experience in golf operations or hospitality/sport management roles
Strong skills in operations, customer service, event management, and financial oversight
Proficiency in management systems and Microsoft Office tools
Ability to work flexible hours, including weekends and holidays
Fluency in English and Italian; additional languages are an advantage

Location:

Ragusa

Newcastle West Golf Club – GENERAL MANAGER

The Club

Newcastle West Golf Club is seeking an outstanding General Manager to lead the Club through the next stage of its development.

Founded in 1938 by eight local businessmen and relocated to its present home at Rathgonan, Ardagh, the Club is widely regarded as one of the finest parkland courses in Munster. The course is mature, well-presented and famously fast draining, giving members and visitors genuine year-round golf in a part of the country where that counts for a great deal.

The Club has approximately 1,000 members, a busy competition calendar, a strong visitor and society trade and a clubhouse that is at the centre of golfing life in West Limerick. It is a member-owned club with an engaged volunteer base and a Management Committee that is ambitious for what comes next.

The Role

The General Manager will take overall responsibility for the day-to-day management and commercial performance of the Club, working closely with the course and clubhouse teams and reporting to the Management Committee through the Honorary Secretary.

Key responsibilities will include:

providing visible, positive and effective leadership across the Club
leading, supporting and developing the staff team across the office, course and clubhouse
delivering an excellent experience for members, guests, visitors and societies
maintaining clear and open communication with members, staff and the Management Committee
growing membership across all categories and developing initiatives that strengthen member recruitment, engagement and retention
developing green fee, society and corporate income and building relationships with the local hospitality and tourism trade
leading the development and implementation of the Club's marketing strategy, identifying new opportunities to promote Newcastle West Golf Club to members, visitors, societies, corporate clients and the wider golfing market
growing the Club's online and digital presence through its website, social media channels, email marketing and other relevant platforms, ensuring the Club communicates consistently and effectively with both existing and prospective customers
developing new marketing campaigns and promotional initiatives that increase awareness of the Club, support membership growth and drive visitor, society, corporate and event business
ensuring sound financial management, budgeting, reporting and operational control in conjunction with the Honorary Treasurer and Finance Committee
working closely with the Course Superintendent to support delivery of the Club's course development and presentation plans
overseeing the bar and catering operation and the wider use of the clubhouse
overseeing procurement, contractor relationships and service delivery across the Club
supporting the Committee on strategic planning, capital development and grant funding opportunities
maintaining compliance with governance, health and safety, employment, licensing, safeguarding and data protection requirements
protecting the welcoming character that members and visitors consistently associate with Newcastle West

The Opportunity

The next two years will be one of the most significant periods in the history of golf in this part of Ireland. The Ryder Cup comes to Adare Manor in September 2027, less than twenty minutes from the Club, and the build-up will bring an unprecedented level of attention, investment and visitor traffic into Limerick and the wider region.

Clubs within reach of Adare will see the benefit of that, but only if they are ready for it. The incoming General Manager has the opportunity to position Newcastle West Golf Club to make the most of this once-in-a-generation window through visitor and society business, corporate golf, tour operator relationships, targeted marketing and the increased profile that comes with being a quality parkland course on the doorstep of the world's biggest team golf event.

There is also a significant opportunity to strengthen how the Club presents and markets itself. The successful candidate will be encouraged to develop the Club's digital profile, introduce new marketing initiatives and ensure Newcastle West Golf Club is reaching potential members, visitors and commercial partners both locally and further afield.

Beyond 2027, this is a role for someone who wants to make a lasting contribution. The successful candidate will have the support to lead a committed team, bring forward new ideas and help shape the next chapter of a club that has served its community for close to ninety years.

The Person

We are looking for an accomplished leader with excellent people-management and communication skills. The successful candidate is likely to demonstrate:

strong leadership and the ability to motivate and develop people
excellent interpersonal and communication skills
sound judgement and the confidence to make decisions
commercial awareness and financial literacy
a proactive, organised and hands-on management style
the ability to delegate effectively while retaining accountability
a strong member and customer service ethos
an understanding of marketing, digital communications and the importance of building a strong and consistent Club profile
the ability to identify and develop new commercial, promotional and marketing opportunities
an understanding of the culture of member-owned clubs and the role volunteers play within them
the ability to work constructively with a committee while taking responsibility for the running of the Club
a track record of improving organisations, teams or customer experience

Previous golf club management experience would be an advantage, but we are equally interested in exceptional candidates from hospitality, leisure, tourism, private members' clubs or other high-quality customer-focused businesses. Leadership, communication, people management and commercial capability matter more to us than golf pedigree alone.

Experience of the following would also be useful: golf club management and tee booking software such as BRS Golf, Golf Ireland systems and handicap administration, an accounting package such as Xero or Sage, website management, social media management, digital marketing and content creation.

Why Newcastle West Golf Club?

This is an opportunity to join a well-established club with real strengths already in place. The successful candidate will inherit:

a mature and highly regarded parkland course with excellent drainage and year-round playability
a loyal membership and a sociable, welcoming clubhouse
an experienced greenkeeping team and course maintenance programme
a committed Management Committee and volunteer base with ambitions for the Club
a location that is about to benefit from the Ryder Cup coming to Limerick

For candidates considering relocation, West Limerick offers an excellent quality of life at a fraction of the cost of the larger cities. The Club sits between Limerick City and North Kerry, within easy reach of Adare, Foynes and the Shannon Estuary, while Newcastle West itself is a busy market town with good schools and services.

It is a chance to combine a senior management role with a genuinely good place to live.

Remuneration

An attractive remuneration package, commensurate with experience, is available. The role also includes a range of benefits, including pension contributions, playing rights and support for ongoing professional development.

Application Process

Candidates should submit an up-to-date CV and a covering letter outlining their motivation for applying and relevant experience. Both documents should be combined into a single PDF and emailed to Mark Ruddy of Grow Sport.

Apply to Mark Ruddy, Grow Sport — office@growsport.ie

Subject line General Manager Application – Newcastle West Golf Club

Format CV and covering letter combined into a single PDF

Closing date Friday, 18 September 2026 -5pm

Interviews Expected to take place shortly after the closing date

Club website www.newcastlewestgolf.com

Candidates wishing to discuss the opportunity before applying are welcome to contact

Mark Ruddy in confidence. All applications will be treated in the strictest confidence.

Qualified Greenkeeper - Enville Golf Club

Enville Golf Club is looking for an enthusiastic and ambitious qualified greenkeeper to join our experienced course team.

This is a varied, hands-on role working across 36 holes of heathland and woodland golf. You will be involved in all aspects of course preparation and maintenance, including mowing, turf management, bunker preparation, irrigation, renovations, machinery operation and project work.

As a host venue for The Open Regional Qualifying, course presentation and attention to detail are extremely important. The successful candidate will also help prepare the courses for major golfing events while continuing to work on improving course standards for our membership

We are looking for someone who ultimately
wants to continue developing their skills and career in a new environment and strives to be the best.

THE PACKAGE

• £30,000–£32,000, depending on experience and qualifications
• Overtime paid at 1.5×
• Bonus opportunity of up to 2%
• Potential annual earnings in excess of £35,000
• Sage Benefits Scheme
• Holiday entitlement increasing with length of service
• Free Golf on 2 fantastic golf courses
• Full Uniform & Further eduction opportunities

To apply, please send your CV and a brief covering letter to:

Andy Wood
General Manager
generalmanager@envillegolfclub.co.uk

Mad Swans in the South Downs Golf Manager

Golf Manager

"Golf Expert, Pizzeria Enthusiast"

You bring your expertise, enthusiasm, and curiosities; and we’ll provide you with a space to play.

• Full Time – Permanent Contract

• £45,000 - £50,000/annum, including TRONC (Tips & Service Charge)

• Onsite Role

• Based at Mad Swans in the South Downs

Mad Swans is looking for a full-time Golf Manager to join our budding team.

Mad Swans in the South Downs is located in Blacknest near to Farnham & Alton.

Full Address: Frith End Road, Blacknest, Hampshire, GU34 4QL

Find out more about Mad Swans and what The Times had to say about our first opening at Mad Swans in the Mendips:

Can a cool new hotel near Bath really make golf fun for everyone?

What we do

We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature.

Mad Swans is a countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. For evenings that go on forever. And weekends that become folklore. Come for a good time. Come for a long time. Come for a breath of fresh air. Whoever you are. Come as you are.

Social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard and Golf gives guests the chance to explore one game or sample them all, across a few hours, a day, or a long weekend. We’re all about great food, which is why we’ve teamed up with experts in their field to create two distinct dining experiences and endless ways to enjoy them. The Potting Shed proudly boasts a menu of refreshing takes on Brasserie classics while, in The Hangout, the focus is on shareable plates with no compromise on flavour. But wherever guests find themselves, from course to court, the meadow to the orchard, they’re never far from a plate of something delicious to satisfy any craving. And, for evenings that go on forever, an Eco Cabin for the night is only a starlit walk through the wilderness away.

What we can do for you

We understand that there’s more to life than work, which is why our roles are designed to allow exploration, from long-time passions to brand-new intrigues.

We believe that to be interested is to be interesting – that means industry-leading training within and outside of your specified job role. If you have a question, we want to provide you with the tools to answer it. As we make our start in the world, our team need to be able to wear a few different hats, which we treat as an opportunity, allowing you to take considered detours into topics of interest, in the pursuit of a broader, richer perspective.

And out of hours, our guests’ playground is yours too. Enjoy the wide variety of green spaces, and the games they host, at an exclusive rate. You’ll have the opportunity to get involved in all things Mad Swans, from padel lessons to cocktail workshops, after all, we want you to be as excited by our product as we are.

What there is to it

You will primarily oversee the golf operations here at Mad Swans in the South Downs. We have an amazing new golf course designed by Mackenzie & Ebert golf course architects, we have The Swing Barn (Driving Range) and Putt Patch (Mini Golf).

The key duties and responsibilities of this role will include:

• Acting as a Mad Swans ambassador for golf, actively encouraging participation and creating a fun, welcoming atmosphere

• You will primarily oversee the Golf Team, and everything runs smoothly within the Golf Department

• You will also oversee the Padel Tennis and Pickleball courts as well as The Shop

• Assisting with guest enquiries and act as a key point of contact for guests interested in Golf, The Swing Barn or Putt Patch

• Overseeing the Golf, The Swing Barn and Putt Patch sections and ensure we deliver an excellent level of guest service

• Assisting with new bookings and changes

• Issuing and collecting golf clubs, putters, drivers, irons, golf balls and any sports equipment to guests

• Overseeing the Golf Buggies when they are hired out, ensuring disclaimers are completed before Golf Buggies are used and charge them up on a daily basis

• Ensuring all golf clubs putters, drivers, irons, golf balls and sports equipment are looked after, stored appropriately and replaced when required

• Ensuring Swing Barn and Putt Patch are clean, tidy and well presented at all times

• Review daily bookings, lessons, societies and events for guests in Swing Barn and Putt Patch

• You will act as a Duty Manager for both the Sports Department (Golf, Padel Tennis, Pickleball & Retail) and also for the whole site at certain times of the week.

• Proactively manage the Golf & Sports Team

• Responsible for compliance and health and safety within the sports areas as well as the retail shop

• Work closely with the General Manager and Head of Golf, driving revenue and proactively leading cost control measures to achieve Sports profit and loss budgets

• Create and manage the rotas for the Sports department, ensuring all areas of the business are covered in peak periods and efficient cost control in off-peak times

• Managing all enquiries and act as a key point of contact for guests interested in Golf, Swing Barn or Putt Patch

• Positively engage with the team to drive and deliver an excellent level of guest service

• Being very hands on and active within the team on a day-to-day basis

• Proactively managing the Golf course tee sheet and court booking for racquets, ensuring we are yielding appropriately in peak times and utilising off-peak periods efficiently, driving the business forward to achieve Budgets and KPI’s

• Overseeing Golf Buggy revenue, maximising utilisation and upselling to guests.

• Provide support to the Retail department in managing the stock and inventory of both the Mad Swans retail area as well as the hire equipment for all Sports facilities

• Oversee and manage daily bookings, lessons, societies and events for guests in Swing Barn and Putt Patch, maximising utilisation

• Proactively upselling to guests, including food, drinks and other activities

• Promoting our Mad Swans Loyalty Programme

• Managing your team which will work across all areas of the Sports department

• Ensuring the Sports Team is well presented, following all standard operating procedures and delivering excellent guest service

• Work closely with the Head of Golf, General Manager and other Heads of Department

This is a full-time permanent position and will work any five days out of seven. Earnings for this position will be £45,000-£50,000/annum, including TRONC (Tips and Service Charge).

Location – this is an onsite role and will be located at Mad Swans in the South Downs, Frith End Road, Blacknest, Hampshire, GU34 4QL.

Working Hours – shift times will vary throughout the week; however, the operational times will be from 7.00 am to 10.00 pm.

Working Days – this role will work any five days out of seven and will involve working on weekends on a regular basis. Working hours will vary in line with the operating calendar and needs of the business.

Who we’re looking for

We are looking for a Golf Manager who is:

• Excited about playing golf as well as padel tennis and/or pickleball

• Highly knowledgeable about golf

• Experienced in running a retail outlet

• Interested and excited about Padel Tennis & Pickleball

• Passionate about delivering a high level of guest service

• Experienced in managing a commercially focussed golf business

• Experienced in dealing with guests

• Excited about being part of a new concept, new brand and new opening

• An excellent communicator

· Confident, outgoing and well-presented

· Self-driven and highly motivated

· Happy and able to work both independently and as part of a team

· Proactive and positive by nature

· Solutions driven

· Comfortable working in a very fast paced environment

Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas.

What is in it for you

· Tips & Service Charge

· Free Parking

· Free Employee Meal whilst on shift

· Wage Stream – access your pay for hours worked before pay day

· Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop

· Reward & Recognition Initiatives

· Team Social & Well-being Activities & Events

· Employee Referral Scheme Bonus

· Mad Swans Water Bottle

· Mad Swans Hoodie

· Plant your own tree at Mad Swans

How to Apply

If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button.

Recruitment Agencies

We are not working with any recruitment agencies at this time. As such, we do not accept any speculative CV’s and/or candidate profiles and are, therefore, unable to consider these.

Assistant General Manager - Pannal Golf Club

We’re recruiting | Assistant General Manager

Pannal Golf Club is creating an exciting new role within our senior leadership team, and we are looking for an exceptional Assistant General Manager to join us as we enter the next phase of the Club’s development and growth.

Reporting directly to the General Manager, this is a broad, high-impact leadership position at the operational heart of the Club. The successful candidate will act as the General Manager’s deputy and play a key role in ensuring the Club consistently delivers an outstanding experience for its members, guests and visitors.

The role will span:
• Club operations and strategic development
• Membership and member services
• Golf competitions and events
• Hospitality and facilities
• People leadership and team management
• Budgets, purchasing and commercial performance
• Administration, compliance and operational efficiency
• Relationships with members, committees, suppliers and stakeholders

We are looking for an accomplished and commercially astute manager with strong leadership and communication skills, excellent attention to detail and a genuine passion for delivering exceptional service.

Experience within a private members’ golf club would be highly desirable, alongside the ability to operate confidently in a senior, member-facing environment.

The opportunity
• Full-time, permanent position
• £28,000–£34,000 salary, commensurate with experience
• Company pension scheme
• 25 days’ holiday plus statutory bank holidays
• Training and continued professional development
• Courtesy membership
• Staff uniform and meals on duty
• Opportunity to work alongside an experienced leadership team and make a meaningful contribution to the Club’s continued success

📍 Pannal Golf Club, North Yorkshire

If you are ambitious and looking for your next leadership opportunity within a prestigious private members’ golf club, we would be delighted to hear from you.

Applications: Please submit your CV and covering letter to gm@pannalgc.co.uk

Closing date: 24 September 2026

Membership Manager (Golf & Leisure) - Brocket Hall Estate

Brocket Hall is the prestigious home of two championship golf courses, a world-class Academy, the renowned Phil Kenyon Putting Studio, and a premier par 3 academy with a short game area. We are thrilled to announce our partnership with Technology and the launch of our new gym in June, which will feature state-of-the-art facilities and advanced technologies designed to introduce an innovative approach to fitness and healthier living while also improving golfers' performance. We are seeking a passionate Membership Manager to join our team.

This role is to manage the end-to-end membership operation and member experience across Golf, Leisure, Academy and Racquets. This includes onboarding, renewals, billing and payment administration, member communications, and the delivery of member social events. The role is also responsible for proactively driving member retention, upgrades, and incremental revenue through structured engagement and upselling.

Requirements

Membership onboarding and management

Own the onboarding process for all new members, ensuring a smooth, premium experience from point of sale through to active membership
Set up and maintain accurate membership records in the membership management system, ensuring all details and access are correct
Work closely with Golf Operations, Academy, Leisure and Racquets teams to ensure members receive consistent, high-quality service throughout their journey

Renewals

Manage the renewals process end-to-end: planning, communications, follow-up and completion on time.

Manage membership billing and payments in line with company procedures, working closely with Finance on accuracy and outstanding balances

Relationships, retention and upgrades

Be a key point of contact for members, handling queries and following issues through to resolution.

Keep members engaged throughout the year through planned communication and touchpoints
Proactively spot upgrade/upsell opportunities and act on them in line with the membership offer

Member events

Plan and deliver a calendar of member social events and engagement activity.

Coordinate with Operations and F&B to ensure events are well organised, well communicated and delivered to a high standard
Gather feedback to improve participation and member satisfaction

Systems, reporting and standards

Keep membership records accurate across all systems (CRM/membership management systems and billing records).

Provide regular reporting on membership numbers, renewals, upgrades and engagement
Handle member data responsibly and in line with GDPR and confidentiality requirements

Benefits

Pension Plans
Access to golf facilities
Staff discount on leisure membership
Staff discounts on retail and food & beverage
Opportunities for training and development

Senior Greenkeeper - Lanark Golf Club, Lanark, Scotland

An exciting opportunity at one of the world’s most historic golf clubs.

Lanark Golf Club is seeking a passionate and ambitious Senior Greenkeeper to join our dedicated greenkeeping team and help shape the future of our championship moorland course.

Founded in 1851, Lanark Golf Club is recognised as the world’s oldest inland golf course still playing on its original site. With a rich heritage that includes design input from Old Tom Morris and James Braid, the club is committed to preserving its unique character while investing in an ambitious programme of course improvements and development.

The Role

Working closely with the Course Manager, you will play a key leadership role in the maintenance, presentation and continual improvement of the golf course.

Responsibilities include:

Assisting with all aspects of golf course maintenance and presentation
Supporting the implementation of the club’s 10-year course development strategy
Supervising and motivating the greenkeeping team
Managing turf care operations, irrigation systems and course set-up
Leading projects and deputising for the Course Manager when required
Maintaining high standards of health & safety and environmental compliance
Contributing to the delivery of exceptional playing conditions year-round

About You

We are looking for an enthusiastic and driven individual who is ready to take the next step in their career.

Essential

Experience as a qualified Greenkeeper (minimum 3-5 years’ experience)
Level 2 qualification in Sports Turf Management or equivalent (Level 3 preferred)
Strong knowledge of turf management, agronomy and irrigation
PA1, PA2, PA6 and chainsaw qualifications

Desirable

Excellent leadership and communication skills
Passion for golf course presentation and continuous improvement
Mechanical Experience

What We Offer

Opportunity to help deliver an exciting long-term course development programme
Ongoing investment in the golf course and facilities
Supportive and progressive club management
Competitive salary dependent on experience
Company pension scheme
BIGGA membership
Training and professional development opportunities
A welcoming and enjoyable working environment

Salary

Competitive and dependent on experience

How to Apply

Please send your CV and a covering letter explaining why you are the ideal candidate to:

admin@lanarkgolfclub.co.uk

Closing Date

Sunday 21 September 2026

Join us and help shape the future of one of Scotland’s most historic golf courses.